Delivery Information

Shipping Partners

At Outdoor Kitchen Supplies, we prioritize efficient and punctual delivery services. In our commitment to excellence, we have forged collaborations with esteemed Canadian logistics entities, including Canpar, Canada Post, UPS, Purolator, Day & Ross, and Swift Canal. Our objective is to ensure timely and secure deliveries across the entirety of Canada. We place our trust in these renowned delivery partners to maintain the integrity and timeliness of every shipment, irrespective of the destination. Opt for Outdoor Kitchen Supplies for unparalleled delivery proficiency within Canada.

Shipping ClassesRateAdditional Information
Ontario Free ShippingAlways FreeFree for orders over C$899. Total order weight must be lower than 150 lbs.
Heavy Item Canada-Wide Shipping$129 Flat RateApplies when the total order weight Exceeds 150 lbs. Free for Winter Promotion
Canada-Wide Standard Shipping$90 Flat RateApplies to orders below C$899 for items below 150 lbs
Canada-Wide Heavy Shipping$129 Flat RateApplies to orders over C$899 for items over 150 lbs

Delivery time

We recognize that making an online purchase can elicit concerns regarding timely delivery. At our establishment, we prioritize transparency and efficiency. Each order undergoes a stock availability check before confirmation; should the item be in stock, we commit to initiating the shipping process within 12 hours of order placement. In instances where an item is unavailable, the delivery timeline may extend to 30 days. We deeply value your patience and regret any potential inconvenience. For detailed insights, we invite you to peruse our contact center.

Tracking

Choosing to shop with us guarantees a seamless and secure transaction experience. Upon dispatching your order from our facility, an automated email containing a tracking ID and corresponding link will be forwarded to you. This provision facilitates real-time tracking, ensuring visibility of your product's journey until its final destination. Augmenting our dedication to superior customer service, our support team remains accessible 24/7 for any inquiries or issues pertaining to your order's progression. Should you seek further information, please do not hesitate to reach out to us.